I contacted the General Manager of my hosting company, MidPhase, and let him know how I’d been treated and that I was thinking of going elsewhere. He went above and beyond my expectations, let me know it was a very rare occurrence and that they were implementing safeguards to prevent it from happening again. He made me feel like a customer again, instead of a noisy afterthought.
I feel like hugging the world again!
My boss suggested sending an email, and in the state I was in, I wasn’t really going to. I was miserable and wallowing in my own self-pity, and trying to figure out what to do next. I’m really glad I decided to send the email, simply because I was compensated quite suitably and my faith in a service I’ve used for years has been restored. Inadvertantly, the faith in my aptitude regarding choices has also been restored (which was the source of all that self-pity).
Thank you, MidPhase, for making me feel like a customer again.
www.MidPhase.com
So, please standby while I work on getting artkitty back up 
For now, you can admire my nefarious tongue 
