I’m starting a “customer quotes” log. if my name is in () it is something I WANTED to say, but didn’t.
(11/08/2006)
Customer: my drive isn’t playing audio on my dvd
kitty: but you’re able to get video?
Customer: not that, either
kitty: what program are you using to watch video and listen to audio?
Customer: yea
——
Customer: my drive isn’t working
kitty: how is it connected? primary/secondary, and master/slave?
Customer: secondary slave
kitty: and you verified the pin-settings on the back of the drive?
Customer: no I did not change any jumpers, I left them as bought
——
(11/06/2006)
kitty: did you make the disk image before or after you installed the drive?
Customer: yes
kitty: both?
(solknight): stop being so sarcastic!
——
(10/30/2006)
Customer: Status on my RMA
kitty: your unit has not been shipped yet
Customer: What? Wny? (yes, Wny)
kitty: I have no further information
Customer: What do you mean?
kitty: I mean, there is no further information that I have
Customer: You want me to send the chat I had on 10/20 with the support person..
kitty: that won’t make a difference. I will still have the same amount of information for you that I have now.
——–
(10/26/2006)
Customer(male): but I am pretty I did htat
(kitty): yes! so pretty!
kitty: finalize means making the disk unwriteable in the future
——–
Customer: Hello, Robot
(kitty): hello, asshole
kitty: How can I help you today, $name (buahahah I was so clever!)
——–
kitty: I’d say the burner is probably driving
Customer: what?
kitty: I’m sorry — the burner is probably dying
(ACK! SLEEP! ELUDES! ME!)
——–
kitty: can you get to device manager?
Customer: yes
kitty: go to ide/ata atapi controllers
Customer: where is the device manager
——–
(10/24/2006)
Customer: i like to find out my status about my dvd writer
(kitty): i like to eat cheese, but I don’t go telling people about it! or no wait, I do, don’t I..
kitty: (waiting for him to give me MORE INFORMATION PLEASE)
Customer has exited
———
Customer: how do i recorder on the same dice
(kitty): we don’t sell dice…
kitty: you want to record on the same disk?
