they say it takes all kinds, and I am learning first-hand how true it is.
knowing TJ opened my eyes a lot, and while I thought I was accepting before I met him, I realize how much he opened me up to see even more of the world than I’d ever seen. I like knowing things, and learning, so it worked out 
recently, I met someone who quite literally defines the word “bitch”.
I was at work, and a boss informed me he wanted me to help someone who we are a client of. She works for us, yes, and MAN does she treat us like shit.
I’d never met her before, but since the supervisor who used to help her moved on to a better company recently, and the other person who also talks to her was busy with a project, I was elected to advise her.
so, I’m sitting in my boss’s cubicle, we were both talking to her on speaker phone, and I’d just finished explaining the two problems/solutions my boss had indicated were related to the problem she had. my last solution she understood, apparently, because she punctuated my statement with “oh IIIII know THAAAT”. Since she didn’t seem to have the solution she’d been seeking, I assumed it was a new problem. I was quickly informed that her customer had figured out the solution himself, and so I grabbed a pad of paper and pen to write down the problem/solution, thinking it was something else to add to my list. As she relates the problem to me, I realize it’s one of the biggest and most common screw-ups windows xp does with sp2, and am explaining to her how to fix it when she INTERRUPTS me and says “no. that’s wrong.”
she then asks me, “how long have you been in the industry?” in her “you’re a stupid little girl” voice. Since I wasn’t sure and hadn’t counted for a few years, I fell back on the last number I’d counted, which was 10-12 years. I later counted and realized it was actually 15 years.
she paused for a second, then said “oh yea? well how bout certifications, degrees?”
I calmly assure her that I have neither.
she then informs me that she went to (insert name of prestigious college in new york that I forgot, bleh), and I then (I think I’m being nice, but my boss informed me later that I was being sarcastic) “well congratulations!”
she gets REALLY huffy, then, and says “I don’t want to talk to you. get off the phone.”
I said, quite upset at this point, “Excuse me?” and as I’m finishing THAT sentence, my boss picks up the phone. I might’ve railed into her at that point, for all I knew.
evidently my boss’s job where she’s concerned is pacifying her. I really don’t understand how someone who’s working for US gets away with that. fortunately we won’t be using them for much longer, since they cost too much and KNOW SHIT (as is quite obvious from that little conversation I had with her). I mean, really. it was a common problem, I encounter it with almost every ODD customer, and yet HER customer had to find the solution on his own!
she never did mention whether she had computer-specific degrees or certifcations, but if she did, I’m not going to college to learn — obviously doing so makes you computer-stupid.
the other thing that bothered me about the situation is, while she might’ve been her normal bitchy self around the other two co-workers when they helped her, she was much worse toward me and bothered to find out if I had any certifications or degrees. surprise surprise, neither do my other two co-workers…but they’re male, so obviously she had no need to find out…
