hat
I have a hat, now

I like my hat
Customer Quotes LJ entry <– updated often! check back frequently for more sarcasm
I have a hat, now

I like my hat
Customer Quotes LJ entry <– updated often! check back frequently for more sarcasm
had fun with my sister and bro-in-law, and the kid ![]()
we went to watch disney on ice on wednesday. Jaiden loved Ariel, Stitch and the dalmations
he got to sit on his auntie’s lap, jumping about as always. He even stood up on her ![]()
he gets all antsy and wants to bounce around, run, etc, but he’s not able to yet so he settles for standing up (but you gotta help! ![]()
he’s wearing 9mos clothing now, and is UTTERLY ADORABLE =^.^= (but you know, I’m being motherly-biased!)
Angie’s going through about one disposable camera a week, taking pictures of him and stuff.
he’s gonna be a tiger (raawr!) for halloween, SO CUTE! ![]()
HAPPY HALLOWEEN!
sooooo
blah!!
one of my pet peeves:
“I need help with this unit”
“what’s the problem?”
“blah blah blah…”
“well, try doing blah blah blah”
“but blah blah blah, and blah!”
and then they argue with you about why your suggestion won’t work :\
customer quotes LJ entry <– updated often! check back frequently for more sarcasm
I’m starting a “customer quotes” log. if my name is in () it is something I WANTED to say, but didn’t.
(11/08/2006)
Customer: my drive isn’t playing audio on my dvd
kitty: but you’re able to get video?
Customer: not that, either
kitty: what program are you using to watch video and listen to audio?
Customer: yea
——
Customer: my drive isn’t working
kitty: how is it connected? primary/secondary, and master/slave?
Customer: secondary slave
kitty: and you verified the pin-settings on the back of the drive?
Customer: no I did not change any jumpers, I left them as bought
——
(11/06/2006)
kitty: did you make the disk image before or after you installed the drive?
Customer: yes
kitty: both?
(solknight): stop being so sarcastic!
——
(10/30/2006)
Customer: Status on my RMA
kitty: your unit has not been shipped yet
Customer: What? Wny? (yes, Wny)
kitty: I have no further information
Customer: What do you mean?
kitty: I mean, there is no further information that I have
Customer: You want me to send the chat I had on 10/20 with the support person..
kitty: that won’t make a difference. I will still have the same amount of information for you that I have now.
——–
(10/26/2006)
Customer(male): but I am pretty I did htat
(kitty): yes! so pretty!
kitty: finalize means making the disk unwriteable in the future
——–
Customer: Hello, Robot
(kitty): hello, asshole
kitty: How can I help you today, $name (buahahah I was so clever!)
——–
kitty: I’d say the burner is probably driving
Customer: what?
kitty: I’m sorry — the burner is probably dying
(ACK! SLEEP! ELUDES! ME!)
——–
kitty: can you get to device manager?
Customer: yes
kitty: go to ide/ata atapi controllers
Customer: where is the device manager
——–
(10/24/2006)
Customer: i like to find out my status about my dvd writer
(kitty): i like to eat cheese, but I don’t go telling people about it! or no wait, I do, don’t I..
kitty: (waiting for him to give me MORE INFORMATION PLEASE)
Customer has exited
———
Customer: how do i recorder on the same dice
(kitty): we don’t sell dice…
kitty: you want to record on the same disk?
year 24 birthday resolutions:
1. find my optimism
2. learn to school my facial expressions so people don’t think I’m mad when I’m actually thinking
3. stop being sarcastic, or at least to such a degree
4. make jokes instead of making fun
5. enjoy being happy, not cynical!
6. drop this cynicism I seem to have found
I don’t typically do well with advice, since I typically feel that I’m perfect. I’m not happy with my personality right now though and will try not to get too pissy if you guys have any advice for me!
okay I need to do that over, heh. see? shining example of how weird I am now. really have no idea what happened.
I’m not perfect! that’s okay, and I could really use some pressure/help to make me happier with myself.
there
they say it takes all kinds, and I am learning first-hand how true it is.
knowing TJ opened my eyes a lot, and while I thought I was accepting before I met him, I realize how much he opened me up to see even more of the world than I’d ever seen. I like knowing things, and learning, so it worked out
recently, I met someone who quite literally defines the word “bitch”.
I was at work, and a boss informed me he wanted me to help someone who we are a client of. She works for us, yes, and MAN does she treat us like shit.
I’d never met her before, but since the supervisor who used to help her moved on to a better company recently, and the other person who also talks to her was busy with a project, I was elected to advise her.
so, I’m sitting in my boss’s cubicle, we were both talking to her on speaker phone, and I’d just finished explaining the two problems/solutions my boss had indicated were related to the problem she had. my last solution she understood, apparently, because she punctuated my statement with “oh IIIII know THAAAT”. Since she didn’t seem to have the solution she’d been seeking, I assumed it was a new problem. I was quickly informed that her customer had figured out the solution himself, and so I grabbed a pad of paper and pen to write down the problem/solution, thinking it was something else to add to my list. As she relates the problem to me, I realize it’s one of the biggest and most common screw-ups windows xp does with sp2, and am explaining to her how to fix it when she INTERRUPTS me and says “no. that’s wrong.”
she then asks me, “how long have you been in the industry?” in her “you’re a stupid little girl” voice. Since I wasn’t sure and hadn’t counted for a few years, I fell back on the last number I’d counted, which was 10-12 years. I later counted and realized it was actually 15 years.
she paused for a second, then said “oh yea? well how bout certifications, degrees?”
I calmly assure her that I have neither.
she then informs me that she went to (insert name of prestigious college in new york that I forgot, bleh), and I then (I think I’m being nice, but my boss informed me later that I was being sarcastic) “well congratulations!”
she gets REALLY huffy, then, and says “I don’t want to talk to you. get off the phone.”
I said, quite upset at this point, “Excuse me?” and as I’m finishing THAT sentence, my boss picks up the phone. I might’ve railed into her at that point, for all I knew.
evidently my boss’s job where she’s concerned is pacifying her. I really don’t understand how someone who’s working for US gets away with that. fortunately we won’t be using them for much longer, since they cost too much and KNOW SHIT (as is quite obvious from that little conversation I had with her). I mean, really. it was a common problem, I encounter it with almost every ODD customer, and yet HER customer had to find the solution on his own!
she never did mention whether she had computer-specific degrees or certifcations, but if she did, I’m not going to college to learn — obviously doing so makes you computer-stupid.
the other thing that bothered me about the situation is, while she might’ve been her normal bitchy self around the other two co-workers when they helped her, she was much worse toward me and bothered to find out if I had any certifications or degrees. surprise surprise, neither do my other two co-workers…but they’re male, so obviously she had no need to find out…
my mother in law did it, with a rubber band (I helped a little bit with tigger’s feet
)



=^.^=
also,
DISGAEA 2!! AAAH! OMG! *can’t wait to play it*